Code of Ethics

Living Simplified

Clients | Working Relationships

I will serve my clients with integrity, competence, and objectivity and will treat them with respect and courtesy. I will offer services in those areas in which I am qualified and will accurately represent those qualifications in both verbal and written communications. When unable or unqualified to fulfill requests for services, I will make every effort to recommend the services of other qualified professional organizers, productivity consultants, and/or other qualified professionals. I will advertise my services and represent the organizing and productivity profession accurately.

Confidentiality

I will keep confidential all client information, both business and personal, including that which other professional organizers and productivity consultants may reveal. I will use proprietary client information only with the client's permission. I will keep client information confidential and not use it to benefit myself or my firm or reveal it to others.

Fees

I will decide independently and communicate my fees and expenses to my client in advance. I will charge fees and expenses that I deem reasonable, legitimate, and commensurate with my experience, the services I deliver, and the responsibility I accept. I will make recommendations for products and services with my client's best interests in mind.

Colleagues

I will seek and maintain an equitable, honorable, and cooperative association with other NAPO members and will treat them with respect and courtesy. I will respect the intellectual property rights (materials, titles, and thematic creations) of my colleagues, other firms, and individuals and will not use proprietary information or methodologies without permission.

I will act and speak on a high professional level so as not to bring discredit to the organizing and productivity profession.